At SEKO, we thrive on the hard work, commitment and perseverance of our team. To recognize these everyday ‘super heroes’, this campaign was designed to identify the individuals who surpass the call of duty, and ultimately define the brilliance of our business.

Perhaps you’re a client, looking to thank a member of our team for always being there to pick up the phone when you call - no matter the time of day. Or maybe you’re a colleague, constantly counting your lucky stars that a certain someone is there to help carry the load, or just out a smile on your face! Whoever you are and whatever your reason, we want to know who it is that really makes a positive impact.  

Each quarter, the SEKO Heroes Committee will choose the nominee who we think is the most worthy winner, and that person will be awarded a $250 prize, as well as being given the opportunity to participate in a SEKO Heroes ad campaign photo shoot! On top of this, the four quarterly winners will also be entered into our yearly competition, for the chance to be crowned our annual ‘SEKO Hero’ – winning an extra $250 and a fabulous trophy.

Think about all of the SEKO staff that you work with, and if there’s anyone who deserves special recognition (and we sincerely hope there is!) please submit your nomination now.

Congratulations to our latest winners

Find out more about why our most recent winners were nominated!

Marilyn Riggins

Submitted by Jon H. from Werfen USA

“Today Marilyn went above and beyond by taking care of a last minute same day pickup and transfer of an IL instrument in Milford, DE. Because of Marilyn's fast response to a volatile situation and providing a quick solution, IL was able to avoid a potential customer dissatisfaction event. I can't convey enough how glad I am that Marilyn is on the IL account and I consider her as being part of the team.”

Josette Malatos

Submitted by Dante U. from Schneider Electric

“We had an issue with one of our pickups that Josette went above and beyond on to resolve. We ship equipment all throughout the country to use for various trade shows and then have it returned. The nature of how this is organized means that we are reliant on our clients to be prepared for returning the equipment so that we can move it home or to the next event. In this particular case, one of our clients dropped the ball. The driver arrived to pick up after driving 200 miles, and the equipment was not there. 

The expectation that I would normally have is that the driver would call it a day and go home and that we would receive no notification. In this case however, that did not happen at all. In the heat of the moment, Josette and one of my team members worked together to understand what had happened and to redirect the driver to another location where the equipment was being held. This took a significant amount of energy on Josette’s part, and it is my understanding that she stayed late to make sure our equipment was received properly. This was well beyond what I would consider to be regular customer service, and kept my team from having significant issues at the next venue the equipment was destined for.”